Yesterday, Consumer Reports magazine presented its list of manufacturers with the most reliable and least reliable vehicle lineups in the industry. To the surprise of many, accustomed no doubt to seeing the names Toyota and Lexus show up at the top of the annual Auto Reliability Survey, Mazda has taken top honours in 2020.
This is quite a big, colourful feather in the Japanese automaker’s cap.
According to Consumer Reports, one of the reasons Mazda was able to take top spot was thanks to its powertrains, which use solid and durable 6-speed automatic transmissions instead of continuously variable transmissions, which are generally more fragile. Mazda also didn't rely on overly sophisticated multimedia systems. Rather, it has ignored industry trends by proposing systems that discourage the use of touchscreen functions while driving. Rather, the controls are operated using thumbwheels on the centre console, and this can largely be done without taking one’s eyes off the road.
See also: Porsche Named Top Car Brand in Consumer Reports 2020 Study