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J.D. Power’s Initial Quality Study: How Seriously Should We Take it?

Research firm J.D. Power recently published the results of its annual study that measures initial quality of new vehicles, as determined by owners. As every year, we took a close look at the results and the ranking put together by J.D. Power, but we couldn’t resist the temptation this time around to look beyond the rankings.

And so we pushed beyond the results, because the notable success stories they highlight are often accompanied by caveats.

In fact we asked ourselves some questions regarding the exactitude and relevance of this study. Are the results credible? Do they accurately reflect the quality of each vehicle?

To start, here’s the list of winners for 2019. There are the best-performing brands for initial quality, as measure by owners. In parentheses are the number of problems reported per 100 vehicles by owners during the first 90 days after they take possession of their vehicle.

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