Last year, Shopicar launched its online used car buying platform in the middle of a pandemic. In 2021, the tool gained ground throughout Quebec, and it now offers financing requests, vehicle purchase directly from consumers and delivery or pickup of the vehicle directly in the customer's yard.
Adapted to the expectations of today's customers
“We are very proud to offer Quebec consumers an immersive online vehicle shopping experience in both English and French," says Philippe Desjardins, the company's president and general manager. The customer then benefits from a 7-day and/or 500 km return guarantee. Desjardins explains, “It's the best test drive on the market: instead of trying the car for 15 minutes, customers use it to go to the grocery store, take the kids to school or go skiing on the weekend, which allows them to really try out their new vehicle!"
Shopicar's mission is to restore consumer confidence in the used car buying process by committing to transparency and quality above all else. Says Desjardins, “Unfortunately, due to a history of questionable practices and lack of transparency, our industry does not have a very good reputation. This is a perception we want to change, with a business model and culture that focuses on customer satisfaction and longevity.